Advantages for privately insured persons

Experience individual healthcare and the highest level of comfort with our dedicated team of senior physicians, optimized treatment plan and exclusive amenities for privately insured persons.

Comfort services

Depending on availability and your type of insurance, you will stay in a single or twin room. Fresh fruit, a toiletry bag with high-quality care products and a bathrobe await you in your room. You can also choose a daily newspaper from our range. On the following days you will receive the desired daily newspaper at breakfast. As a person with supplementary insurance, you benefit from extended visiting hours from 8 a.m. to 9 p.m.

  • Accommodation in the private ward *
  • Single room
  • Bathrobe
  • Toiletry bag with high-quality care products
  • Hair dryer on request
  • Free overnight accommodation for a relative in the room *

  • Menu privé
  • Menu privé also for your visit (subject to charge)
  • À la carte dishes
  • Hot and soft drinks à discrétion in room service, also for visitors
  • Daily selection of fresh fruit
  • Selection of cakes in the afternoon, also for visitors
  • Personal food and menu advice
  • Hotel service from 7.00 a.m. to 8.00 p.m.
  • Individually selectable breakfast time from 7.30 to 9.30 a.m. **

  • Personal welcome by department management *
  • Individual support from the Guest Relations Management
  • Accompaniment to the ward on admission, accompaniment to the hospital exit on request incl. on discharge. Luggage service
  • Individual wake-up service
  • Choice of up to three daily newspapers
  • Extended visiting hours from 8.00 to 21.00 *
  • Provision of an interpreting service on request
  • Farewell presentation
  • Organization of a cab on request
  • Personal contact by Guest Relations Management before entry and on request after departure
  • Personal contact after leaving on request

Medical services

Our medical expertise for you For your medical treatment, you will be looked after by a senior doctor. This person has an overall view of your treatment. You will see them on the ward round, among other things. If you wish, you can arrange additional consultations. If your medical officer is not present, the person will be represented by another medical officer. When scheduling appointments or procedures, you will be prioritized in accordance with medical guidelines.

  • Preferential scheduling and intervention planning in compliance with medical guidelines

  • Free choice of senior physician level for the main responsible physician up to Clinic Director level
  • In the event of an emergency: treatment by a senior doctor
  • Admission examination and exit interview by the chief medical officer
  • Additional management visit by the main responsible management physician
  • On request, additional consultations with the main responsible senior physician and consultations with senior physicians from other clinics
  • On request, personal information for relatives after the procedure by the main responsible senior physician
  • Initial outpatient consultation by senior physician
  • Outpatient debriefing by senior physician
  • Extended availability of the main responsible senior physician after the hospital stay
  • Inclusion in therapy and daily planning *
  • Choice of nursing/therapy specialist (m/f)

* Depending on availability and medical condition
** Depending on the individual treatment and daily schedule